Frequently Asked Questions
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Frequently asked questions ordered by popularity. Remember that if the visitor has not committed to the call to action, they may still have questions (doubts) that can be answered.
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Frequently Asked Questions
Frequently asked questions ordered by popularity.
Filter class refers to the size and amount of particles a filter can trap. The higher the classification, the more effectively the filter removes particles from the air.
For incoming outdoor air, it’s generally recommended to use higher-class filters. However, we always suggest following the manufacturer’s guidance and using the specific filter sets outlined in your unit’s eco-commissioning documentation.
For more information, take a look at our comprehensive guide to filter classes for heat recovery units.
- Check the label on the unit itself, which usually displays the manufacturer and model number.
- Contact your installer or the developer/builder of your property for details.
- Measure the width, length, and height of the filter, then use these measurements to browse our online shop. Our system will suggest the correct recuperator filters for your unit.
- If none of the above help, please get in touch via the chat box at the bottom right of the page, and we’ll be happy to assist you.
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