Refine your search with the full unit name or the full dimensions in mm (e.g., “Komfovent REGO 200” or “287x287x25”). Model code/part number also works.
Refine your search with the full unit name or the full dimensions in mm (e.g., “Komfovent REGO 200” or “287x287x25”). Model code/part number also works.
We’ve gathered answers to the most common questions about our products and services. If you can’t find an answer here, please contact us directly.
How do I know which filters fit my Airobot AIRBOX unit?
Airobot units are identified by the model name printed on the unit's front panel or in the AIRBOX app settings menu. Because Airobot builds its systems around demand-controlled ventilation with integrated CO2 and humidity sensors, filter housings are compact and standardised across most residential AIRBOX generations — measuring the extract and supply filter dimensions in mm is the fastest way to confirm compatibility if the model label has worn off.
What filter class does an Airobot system typically use?
Most Airobot AIRBOX installations run on a two-stage, ISO 16890-rated filter set:
Extract side — coarse M5-class filter
Supply side — finer F7/ePM1 filter
Because Airobot's sensors continuously adjust airflow based on real-time air quality, filters can load up faster during high-demand periods such as parties, cooking or humid weather, so it's worth checking them slightly more often than the standard 3–6 month interval.
Does a dirty filter affect my Airobot’s smart sensors?
Yes. Airobot's demand-controlled algorithm relies on stable airflow readings to interpret its CO2 and humidity sensors correctly. A clogged filter reduces airflow and can cause the system to run at higher fan speeds than necessary, increasing both noise and energy use — replacing filters on schedule keeps the smart control logic accurate.
Are compatible AIRBOX filters cheaper than ordering directly from Airobot, and do they perform the same?
Yes — our ISO 16890-certified compatible filters for Airobot AIRBOX units typically cost noticeably less than manufacturer-branded originals while matching the same M5/F7 filtration classes and dimensions. Because the filter media and housing size are identical, there's no drop in filtration performance or airflow, only in price.
Can I upgrade to an H13 HEPA-grade filter on my Airobot AIRBOX for severe pollen or dust allergies?
Many AIRBOX housings can accommodate a higher-grade F9 or H13 HEPA-class filter on the supply side without modification, capturing significantly finer particles than the standard F7/ePM1 filter. This is worth considering for households with severe allergies or asthma, though it's worth checking your specific model's pressure-drop tolerance first, since denser filter media can slightly increase fan load.
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Support details to capture customers that might be on the fence.
